JonnyStout
New Member
- Joined
- Nov 19, 2009
- Messages
- 14
Hi,
I have a few teams working for me and each team resolves tickets (Alpha, Bravo and Charlie let's say).
I want to create a pie chart to compare the teams so each segment is a sum of the numbers.
I can do a chart for the individual people. I can do a chart for each team that picks a person and their percentage and gives them a segment each and shows a percentage of the teams resolve rate.
But now I want a chart to show each team compared to the other.
For example for resolved tickets:
A B C
1 Name Number Percentage
2 of Tickets
3 Ken 50 20.21%
4 Tom 30 14.31%
5 John 20 9.24%
6 Kim 40 18.31%
7 Pat 25 12.11%
8 Joe 27 13.23%
9 Phil 60 24.31%
10 Mort 30 14.31%
So basically there are 3 people to a team and I want to get the totals into a chart. Each piece of pie should be a count of the numbers in column B or the percentages in column C, it doesn't matter which.
So 1 piece would be =SUM(C4+C6+C9).
Another piece would be the sum of C3, C7 and C10.
This would then show the total of each team against each other.
I hope this makes sense.
I want to compare team Alpha, Bravo and Charlie to each other based on the teams overall percentage.
My apologies if I am making some errors I'm not used to the technical terms.
I have a few teams working for me and each team resolves tickets (Alpha, Bravo and Charlie let's say).
I want to create a pie chart to compare the teams so each segment is a sum of the numbers.
I can do a chart for the individual people. I can do a chart for each team that picks a person and their percentage and gives them a segment each and shows a percentage of the teams resolve rate.
But now I want a chart to show each team compared to the other.
For example for resolved tickets:
A B C
1 Name Number Percentage
2 of Tickets
3 Ken 50 20.21%
4 Tom 30 14.31%
5 John 20 9.24%
6 Kim 40 18.31%
7 Pat 25 12.11%
8 Joe 27 13.23%
9 Phil 60 24.31%
10 Mort 30 14.31%
So basically there are 3 people to a team and I want to get the totals into a chart. Each piece of pie should be a count of the numbers in column B or the percentages in column C, it doesn't matter which.
So 1 piece would be =SUM(C4+C6+C9).
Another piece would be the sum of C3, C7 and C10.
This would then show the total of each team against each other.
I hope this makes sense.
I want to compare team Alpha, Bravo and Charlie to each other based on the teams overall percentage.
My apologies if I am making some errors I'm not used to the technical terms.