Problem with Mail Merge formatting - stumped!

[kidwispa]

Hi,

I have a mail merge set up to print address labels and product codes in order to send product samples out to customers.

Unfortunately there is a problem with one field - a field on the excel spreadsheet called SampleCode10 is showing as an 8 character code (our company's product code - usually in the format of 2 letters, 1 number, 1 letter and then 4 numbers) in the excel spreadsheet, but when this is pulling through into the word document it is always showing as 12:00:00AM. All of the other SampleCode fields are showing the correct answer except for this one and I'm completely stumped at how to fix this. I've pressed Alt + F9 but the field doesn't show any special formatting so apart from that don't really know what else to check.

Thanks in advance for any help!

Craig

 

[mole999]

if it looks right in excel then make word mailmerge pull it properly, not sure why it would format it as time if the correct field is selected in the merge instructions when your leaders as text

 

[kidwispa]

if it looks right in excel then make word mailmerge pull it properly, not sure why it would format it as time if the correct field is selected in the merge instructions when your leaders as text

Thanks for your reply but can you elaborate on what you mean by pull it properly? I've deleted the instances of this field in Word and then put them back in using Insert Merge Field, but this line is still showing as a date???

 

[mole999]

word has mailmerge formatting tags, so you can manipulate dates etc, on the off chance there isn't two fields called the same and your getting the first one and not the second ?