Can you please assist me in getting the weighted average of the following data? This is for a 9 day performance and I wanted to rank them accordingly with their performance. Thank you!
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Evaluator | Jameel | Jameel | Jameel | Jameel | Jameel | Fahad | Fahad | Fahad | Fahad | Average | |||||||||||||
Date | 5/4/2014 | 5/5/2014 | 5/6/2014 | 5/7/2014 | 5/8/2014 | 5/9/2014 | 5/10/2014 | 5/11/2014 | 5/12/2014 | 5/13/2014 | 5/14/2014 | 5/15/2014 | |||||||||||
Job Knowledge | 3 | Good in knowledge | 3 | 3 | 2 | 3 | 5 | Travel Case | 4 | Travel Request | 4 | Checking AWB | 5 | Card Replacement | 3.56 | ||||||||
Speed on System | 1 | No system practice yet | 2 | 2 | 1 | 2 | 4 | 3 | 3 | 4 | 2.44 | ||||||||||||
Questions Asked | 1 | Very quiet person | 1 | No questions asked | 1 | Very quiet person | 1 | No questions asked | 2 | No questions asked | 2 | 4 | 2 | 2 | 1.78 | ||||||||
Causing Distraction | 5 | Focused all the time | 5 | Focused all the time | 4 | Focused all the time | 4 | No distractions - focused all the time | 4 | 1 | 1 | 1 | 1 | 2.89 | |||||||||
Breaks | 4 | 4 | 4 | 4 | Min breaks | 4 | 1 | 1 | 1 | 1 | 2.67 | ||||||||||||
Confidence | 2 | 3 | Matouk made 2 IVR on his own | 3 | 2 | Need to gain more confidence | 3 | 4 | 4 | 4 | 4 | 3.22 | |||||||||||
Productive | 1 | 3 | Professional and reliable | 4 | Very professional RM | 3 | 4 | 4 | 3 | 4 | 4 | 3.33 | |||||||||||
Remarks | First day on system - Fair | He was trying for his accent to avoid miscommunications | Matouk language accent might be an issue | Needs to work on his accent and his communication skills in Arabic | |||||||||||||||||||
Total | 2.84 |
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