Subtract 2 values based on multiple criteria to get response rate

jemrisin

New Member
Joined
Apr 25, 2013
Messages
8
<!--?xml version="1.0" encoding="UTF-8" standalone="no"?-->Hi I'm trying to track the response rates in various message threads and am having trouble writing the formula. I included a link to a sample data set as well as the sudo formula below. Any help would be GREATLY appreciated!

Data Set Link:

https://docs.google.com/spreadsheets/d/1tgocXxXtLNtIzsDQYVGleSpfjzDi73y61CFZCsKRGvM/edit?usp=sharing

Sudo Formula:



If ("Actionable" = "Y")


Then find the next row that has:


a) the next "Message #" in the sequence
AND

b) the same "thread_id"
AND
c) Sent by Other User = "N"


Then subtract the "Date" value of the second row from the first row

 

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