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Thread: Now I Cannot Open any XL File!!

  1. #21
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    Default Re: Now I Cannot Open any XL File!!

    If they weren't, then I'd have to assume that either the source drive was encrypted and not unlocked when the files were copied, or they have been severely corrupted because they bear no resemblance to an Excel workbook.

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    Default Re: Now I Cannot Open any XL File!!

    Hi Rory;

    Thanks for your reply.

    Please keep in mind that ALL workbooks were working perfectly the day before I took the laptop to Staples to Update the Network Driver.
    What their license technicians did is a mystery, and I have no intention of further contacting them!

    Clearly, you and Michael are now my last hope to be able to open the files.

    Thank you, and hopefully you would succeed.

    Monir
    Last edited by monirg; May 22nd, 2019 at 09:05 AM.

  3. #23
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    Default Re: Now I Cannot Open any XL File!!

    I'm afraid there's nothing I can do with those. It's not an Excel problem, it's an issue with the files themselves. Updating a network driver would not have done that. Is it only Excel workbooks that you have an issue with? Do other Office documents work?

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    Default Re: Now I Cannot Open any XL File!!

    Hi Rory;

    Thank you for your help. I’m sure you and Michael wouldbe able to solve this predicament I’m in!

    1. I don’t know what I’ve done recently, but now I can open (previous) files with extension: *.doc, *.docx, *.txt, *.pdf.
    2. But I still CANNOT open (as we speak) any (previous) *.xls and *.xlsm files, which vary (now and as we speak) in size from 6,584 KB to 54 KB.
      Is that a reasonable size of a User Formor an XL w/b?
    3. I can open (now) a NEW XL w/b using Office 2010 by clicking the relevant shortcut.
    4. I remember SOLVER being a Reference and not Add-Ins.
      I’m not sure if this has any impact, but at least it might identify the Office version I had running on the system before the debacle by STAPLES.


      Kind regards.


    Monir
    Last edited by monirg; May 22nd, 2019 at 10:19 AM.

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    Default Re: Now I Cannot Open any XL File!!

    Again, the version of Office is irrelevant. It is the the files themselves that are the problem. They are either corrupted or encrypted. Are all your documents on the same drive?

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    Default Re: Now I Cannot Open any XL File!!

    Hi Rory;

    Yes. ALL files on the same drive.

    Kind regards.

    Monir
    Last edited by monirg; May 22nd, 2019 at 10:35 AM.

  7. #27
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    Default Re: Now I Cannot Open any XL File!!

    I don't know what to tell you then, I'm afraid. It is not an Excel problem.

  8. #28
    Board Regular monirg's Avatar
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    Default Re: Now I Cannot Open any XL File!!

    Hi Rory;

    Thank you for your time and effort.

    Monir
    Monir
    (XL , 64-bit, Windows 10 Enterprise)

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