New Member
Sep 27, 2019
This may seem like a simple question but the answer has evaded me so far.

I have created an Excel 2007 sheet which has a dozen hyperlinks to different websites, they all work perfectly except one and thats ( www.screwfix.com ) , whenever I click on this I get ( Unable to open Https://www.screwfix.com/. cannot download the information you requested ).

I have tried creating a shortcut on my desktop to this site using Firefox and it works fine.

I am using Windows 8.1 on my desktop but have tried it on my laptop using Excel 2007 and Firefox and Windows Vista but still not working, these machines have different antivirus systems so I would not think that has any bearing on the problem.

I have tried this hyperlink on my desktop on a spreadsheet from Open Office and its works perfectly so I would think this is a specific problem to Screwfix and Excel.

I would be grateful if anybody could replicate this and see if it works or not for them, or even better supply an answer or a possible work around.


New Member
Sep 27, 2019
thanks for the post but nothing seems to work, it does seem strange that it only effects one site, where others like https:/www.toolstation.com work fine, does it work on your machine?


Well-known Member
Nov 7, 2006
That's interesting.
When I tried it at work using latest Firefox it didn't work, same error as you stated.
Here at home it worked! But my home Firefox is version 36.0 (yeah I know I should update it).

Forum statistics

Latest member

Some videos you may like

This Week's Hot Topics

  • populate from drop list with multiple tables
    Hi All, i have a drop list that displays data, what i want is when i select one of those from the list to populate text from different tables on...
  • Find list of words from sheet2 in sheet1 before a comma and extract text vba
    Hi Friends, Trying to find the solution on my task. But did not find suitable one to the need. Here is my query and sample file with details...
  • Dynamic Formula entry - VBA code sought
    Hello, really hope one of you experts can help with this - i've spent hours on this and getting no-where. .I have a set of data (more rows than...
  • Listbox Header
    Have a named range called "AccidentsHeader" Within my code I have: [CODE]Private Sub CommandButton1_Click() ListBox1.RowSource =...
  • Complex Heat Map using conditional formatting
    Good day excel world. I have a concern. Below link have a list of countries that carries each country unique data. [URL...
  • Conditional formatting
    Hi good morning, hope you can help me please, I have cells P4:P54 and if this cell is equal to 1 then i want row O to say "Fully Utilised" and to...