Excel 2016 crashing when 2nd display plugged in/out and when power supply plugged in/out

[mhwolog]

Hello,
I'm running the latest version of excel, with a spreadsheet that
- contains a lot of calculations
- has an RTD feed
- uses add-ins

The spreadsheet/excel crashes more often than I would like, and I am starting to notice it often happens when I:
- plug a second display into the hdmi port on my laptop/or disconnect it
- plug my power supply into my laptop/or disconnect it.

I have disable Hardware Graphics Acceleration in Office within excel and restarted the computer; but it hasn't seemed to fix the issue.

Does anyone know of a solution or how to troubleshoot further?

Thanks,

 

[CROY1985]

First suggestion would be to ensure your gpu drivers are up to date - or if theyve recently updated and error started occuring then see if you can roll them back.

 

[mhwolog]

Hi,
The graphics driver did indeed have an update that hadn't been installed. I will test over the next few days and report back if there are any further issues. Thank you Croy1985.